Policies
Booking & Cancellation Policy
Transparent terms so you know exactly what to expect when booking with us.
Availability confirmation
All bookings are subject to availability confirmation. We will contact you after receiving your request to confirm the details.
Pre-payment
A pre-payment may be required to secure your reservation. The amount will be communicated during the confirmation process.
Cancellation notice
Cancellations must be made at least 48 hours before the scheduled service. This allows us to adjust our schedule accordingly.
Late cancellations
Cancellations made less than 48 hours before the scheduled service do not qualify for a refund of the pre-payment.
No-show policy
If you do not appear at the agreed time and location, the pre-payment is non-refundable.
Important
By submitting a booking request, you acknowledge and accept these terms. If you have any questions about our policies, please contact us before making your booking.
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If you have any questions about our booking and cancellation policies, we are here to help.